One user appreciated the assistance provided by Ms. Asma Banu and Ms. Shalini for their specific bank statement requirements.
What can be improved
Many customers complained about unprofessional staff behavior, long waiting times, slow processes for opening and modifying accounts, and being forced to visit a specific branch to close an account.
Some users experienced inconvenience due to lack of knowledge of staff members regarding basic banking procedures such as opening an account or changing names on documents.
A few customers also mentioned that the location mentioned on the bank's website is incorrect or misleading.
*BETA VERSION - Likes and suggested improvements are based on the reviews across the web