Reliance (Customer Care)

3.6 3973 Votes

Hours of Operation (View all)(Show less)

  • Today12:00 am - 11:59 pm Open
  • Monday 12:00 am - 11:59 pm
  • Tuesday 12:00 am - 11:59 pm
  • Wednesday 12:00 am - 11:59 pm
  • Thursday 12:00 am - 11:59 pm
  • Friday 12:00 am - 11:59 pm
  • Saturday 12:00 am - 11:59 pm
  • Sunday 12:00 am - 11:59 pm

Additional Information

  • For Postpaid :

    For Any Service

    Dial * 222 From Your Reliance Phone

    Dial 30334343 From Any Other Phone

    For Prepaid :

    For Account Balance

    Dial *367 Or Sms \'bal\' To 53670

    For Account Balance, Recharge & Language Change Option

    Dial *369

    For Any Other Service

    Dial *333 From Your Reliance Phone

    Dial 30333333 From Any Other Phone

FREE Home Delivery, and 10% Off for First Time Users
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Reliance Customer Care in Chennai

Customer care is important for every organization especially in the communication and telecom business. When Reliance communications was started, they understood the importance of this thing and started Reliance Customer Care.

About

Reliance is one of the biggest business conglomerate in India and all over the world. It is India’s largest private company in the communication and private sector information. Customer care plays a major role in ensuring the customers of the company is satisfied and all their queries are dealt with. Reliance has a very big reputation in Indian markets and they have been the pioneers of many new developments in India. One of the formations amongst these new developments is Reliance Communications. They made the mobile dream of the middle class a reality. Along with it came high expectation as mobile telephones in India were not a common phenomenon 5 – 7 years ago. Hence Reliance communication customer care had a very important role to play in educating the customers.

Customer Care by Reliance Customer Care

Reliance Customer Care has different helpline services for its postpaid and prepaid customers. If a postpaid customer has any question regarding the services and the products then they can dial *222 form their phone and get their query resolved. In the same way a prepaid customer can call by dialing *333 from a Reliance phone and then they can register a complaint or report a service request. The numbers remain common for all the Reliance users all over the country, so there is no separate Reliance Customer Care number Chennai, or Mumbai. They also have a web based response centre where in you can email them your query and your query will be responded back at the earliest. They have dedicated telephone lines which make sure that all the calls get connected. A customer has to hold a minimum of 20 seconds before he or she can reach a customer service executive. The executives are well trained to handle all customer queries.

Executives are also given training on objection handling hence one can be rest assured that the queries will get resolved. If someone is not happy with the response they received from a Reliance Mobile customer care than they can even lodge a complaint to the nodal officer in their city or town. For a disruption or a disconnection complaint, turnaround time is approximately 3 days, where as if there is any other complaint the turnaround time is usually 10 days. In case you are not happy with the response you get from the Nodal office then you can make an appeal with the appellate authority

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Contact Information Of  Reliance (Customer Care)

Chennai

www.rcom.co.in

Reliance (Customer Care),

Chennai
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