Delhi Metro Rail Corporation Ltd (Customer Care)

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Hours of Operation (View all)(Show less)

  • Today10:00 am - 6:00 pm Open
  • Monday 10:00 am - 6:00 pm
  • Tuesday 10:00 am - 6:00 pm
  • Wednesday 10:00 am - 6:00 pm
  • Thursday 10:00 am - 6:00 pm
  • Friday 10:00 am - 6:00 pm
  • Saturday 10:00 am - 6:00 pm
  • Sunday Open 24 Hrs

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Business Information

Delhi Metro Rail Corporation Ltd (customer Care) in New , Delhi

Location and Overview:

Established with an aim to serve their customers in a better way is Delhi Metro Rail Corporation Ltd (customer Care) in New , Delhi. This customer care helpline is a great addition to the parent enterprise and was launched as an initiative to better the overall customer experience. With the firm belief that the relationship with their customers does not end after the product or service is sold, this organisation has put in the necessary efforts when launching this helpline. Given the fact that customers prefer reaching out to a real person over the other end of the line, this service maintains the human element in the conversations. The enablers of this service are the individuals who work as customer care executives. They are dedicated towards their respective roles and put in a lot of hard work and effort to ensure quicker solutions to the various problems faced by the customers as well as answering their queries. Knowing that a dedicated helpline number is at a customer's beck and call is certainly reassuring. The sheer popularity of this helpline service is evident from the 15100+ votes and a number of reviews it has received from Justdial users. This customer care helpline is also listed under the following category, namely Customer Care.

Services offered:

A customer can reach out to Delhi Metro Rail Corporation Ltd (customer Care) in New anytime as per their convenience from 00:00 - 23:59. As a support arm of the parent organisation, this helpline service aims to be a one-stop point of contact for solving issues, posting positive or negative feedback, lodging complaints and seeking information in greater detail about the company's product and services. This helpline service supports multiple Indian languages, enabling callers to comfortably interact with the customer care executive in the language of their choice. One can choose the language of their choice through the Interactive Voice Response or the IVR option. When on call, one can also choose to directly connect with a customer care executive by selecting the appropriate option. The team of customer care representatives behind the helpline service are quite receptive, well-informed and thoroughly trained to find quick solutions to customer issues that range from the most simple to the really complex. Time is of the essence when it comes to resolving impending issues faced by the customer. The service executives manning this helpline make sure that a caller's time is not wasted and that resolution of the issue is expedited from their end. If the issue remains unresolved, they will help a customer in getting in touch with the nearest service centre or product dealer. Helping customers reach out to this customer care helpline number quickly is Justdial. One can do so with the help of the instant calling option visibly placed under this listing name.

Please scroll to the top for the address and contact details of Delhi Metro Rail Corporation Ltd (customer Care) at New , Delhi.

Frequently Asked Question

1. Which is the nearest landmark ?

You can easily locate the establishment as it is in close proximity to Near Yes Bank ATM

2. What are its hours of operation ?

The establishment is functional on
Monday:- 10:00 Am - 6:00 Pm
Tuesday:- 10:00 Am - 6:00 Pm
Wednesday:- 10:00 Am - 6:00 Pm
Thursday:- 10:00 Am - 6:00 Pm
Friday:- 10:00 Am - 6:00 Pm
Saturday:- 10:00 Am - 6:00 Pm
Sunday:- Open 24 Hrs


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X Contact Information Of  Delhi Metro Rail Corporation Ltd (Customer Care) , , ,

Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi - 110001, Near Yes Bank ATM

www.delhimetrorail.com

Delhi Metro Rail Corporation Ltd (Customer Care),

Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi - 110001, Near Yes Bank ATM
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