SM Tour and Travels is recommended for hassle-free and well-organized travel experiences.
The agency provides personalized service, attention to detail, and knowledgeable guides.
They offer competitive pricing, good stay options, and value for money.
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What can be improved
Manipulating the vehicle by sharing taxis instead of private transfers during tours in Dubai
Choice of hotel allocated had a badly designed washroom that may not be suitable for elderly people
Issues with the itinerary such as inadequate free time to visit unique locations like Museum of the future, Burj Al Arab, The Atlantis Palm hotel etc., poor time management leading to exhaustion while visiting Burj Khalifa after a whole day city tour in non-prime hours, overplanned time for Miracle Garden but inadequate time for Global Village
*BETA VERSION - Likes and suggested improvements are based on the reviews across the web