Gem Tours & Travels Pvt Ltd

3.6 625 Votes

Hours of Operation (View all)(Show less)

  • Today10:00 am - 7:00 pm Open
  • Monday 10:00 am - 7:00 pm
  • Tuesday 10:00 am - 7:00 pm
  • Wednesday 10:00 am - 7:00 pm
  • Thursday 10:00 am - 7:00 pm
  • Friday 10:00 am - 7:00 pm
  • Saturday 10:00 am - 7:00 pm
  • Sunday Closed

Quick Information

    Amenities

  • Online Appointments
  • Crowd

  • LGBT+ Friendly

Also Listed in

Modes of Payment

  • Visa / Master Card / Rupay
  • Cheque / DD (Demand Draft)
  • Visa / Master Card / Rupay
  • Visa / Master Card / Rupay
  • Visa / Master Card / Rupay
  • Cash

Year Established

  • 1981

FREE Home Delivery, and 10% Off for First Time Users
Reviews
Hours Of Operation
Enquire Now
Popular Friends Rating Recent High to Low
Janhavi Kandalgaokar 10th January, 2024

After dealing with Mr. Bhavya Doshi, Mr. Fenil Doshi - the co-owners of the establishment and then Mr. Viren - sales personnel - and following up for days....ALL of them simply ghosted me - no replies to messages, no replies to calls...absolutely nothing! Why, I have no idea! If the owners have this attitude, I can only imagine the crap that the rest of the team dishes out to clients. Simply awful!

aakashi shah 3rd June, 2023

Please my only request is do not spend your hard earned money on any of gem tours everything about it is bad hotels food guide service they just wash their hands of you after you finish payment n leave for the tour feel helpless in a foreign land

User 15th April, 2023

Fraud Company, Beware , as my client Atul Rasiklal Bora had bitter experience, he was compelled to file Consumer Complaint against this Company, Judgement passed against this Company by Consumer Redressal Commission Mumbai in Complaint No. CC/18/79 dated 24/03/2022 directed to pay compensation of Rs.95,235 and interest thereon , till date not paid and not bothered. Sp requested all to be aware from such type of cheating company.

Minal Shah 25th March, 2023

GEM Tours:
Our 1st experience with GEM TOURS and based on reviews received from family members, we hired this tour company for our 27-member group travel to Vietnam (half of them with Jain food preference). Overall the tour itinerary was well planned with stay arrangements in 5-star hotels all of which were excellent. Even the buses they hired for our local sightseeing were all very well-maintained and in excellent condition. Our overall experience would`ve been lovely had there been a few minor tweaks like in Ho Chi Minh City a stay of 2 nights would`ve been fine instead of the 3 nights they planned for us which would`ve given us 1 additional night in Hanoi over the weekend such that we could`ve experienced the night market which operates only on Fri-Sat-Sun which was 1 of the USPs of Hanoi. The main reason for opting for a tour company was our group`s dietary restrictions but we were extremely disappointed in the quality of food they prepared for us in that it was mostly bland despite them having an Indian cook travel with us. Not only that, he/ our tour manager didn`t even know how to plan the menu and ended up serving pineapple sheera with Mexican food (tacos and nachos)! Are they in the hospitality industry or what?! Moreover the quantity of certain food items like khakhras, papad and some sweets they prepared was so limited that we were asked to restrict ourselves from consuming more. They did not serve high tea on a single day (from our 10-day tour) despite them having many opportunities to do so. We also felt that the cook should`ve had an extra hand helping him with the food preparations, which appears to be the main causes why the food was so abysmal. Our tour manager, who is very nice guy, promised to take us to few spots for shopping, didn`t plan well and we ended up compromising. Additionally considering this was his 3rd tour to Vietnam, his knowledge of local sightseeing was very limited as he was completely dependent upon our local tour guide for any single piece of information. On our return flight, they weren`t going to give us any food despite our dietary restrictions, had we not pressured them to give us at the very least some theplas. Overall, I wouldn`t hire this tour company again.

KHYATI 22nd May, 2022

DO Not Book your Holiday with Gem Tours and Travels `` The Fraud Company ``

We have been with our parents to Kashmir through gem tours and travels in May 2022
Hygiene level of food was not acceptable. Most of them faced upset stomach and diarrhea.
We were not provided with the accommodation which was promised but made to stay in the poor or dirty rooms and they charger us for almost 3 stat category. Hotels are changed without any prior notification. Absolutely false commitments by their sales agents when you book the tour.
We waited for 45 mins on airport and 2.5 hours in shikara for house boat which was horrible.
No tour manager was provide and no coordination among their agents.
The basis that, the majority of the points were communicated to senior Management but no level of responsibility being taken up by Gem Tours. Owners of Gem tour are also did not responded
If you wish to go on a relaxing vacation, please don`t opt for gem tours. They are worst.
We have wasted our hard earned money but don`t you waste it on gem tours and travels.
Also all good ratings are provide by internal staff and family members. Please do the self check.

RAM 6th January, 2021

Worst tours and travels do not go to them
Specially Mr hemang doshi
If tour gets cancelled due to natural cause they wont refund you anything

jyotin Doshi 17th August, 2019

We are promoting Vegetarian Tourism Worldwide.With wish of Indian PM Shri Narendra Modi,starting inbound tours to India.wishing to bring max Foreign tourists to India.they read reviews of tour co and decide. as an Indian I request all who have used our services to rate

Namita Pipalia 10th August, 2019

At Gems Tours and Travels they make your dreams come true. Best. Gems is your Best Travel and Hospitality Partner.

bhumi Shah 4th June, 2019

Gem tours and travel have very good marketing team. As they offered complimentary three nights in phuket , if you book greece tour in advance!! When we paid full amount, suddenly from no where they just discounted all their offers. We were hight disappointed. Even in greece, we were told to have athens city tours. Which we had not offered because of their faulty management team..after bit of respect they offers us a dummy complimentary package of jodhpur which has no purpose of going as they ask us to pay 12k per person , per day.!! Highly disappointing services. Request to all do not attract by their promotional scheme. They are not trustworthy! Just one question to their team , is this your ethics to deal with your client??? That once you get money, you just discontinue with your agreement or clause.?

Abhi Rajendra Dave 26th January, 2019

If there is option for giving rate for minus ,i will better choose that option,just came back from From Southafrica tour through Gem Tours


1. Wastage of money
2. False promies for accomodation,food
3. Most of days for leisure days
4. Pathetic chef and stinky and stale food
5. The point hotel ,Mosselbay :-except the hotel view ,without swimming pool,gym,not single amenities to spend free time and owner given rate 4 star category by him/herself.

6. Posting room and food photos for reference too.

7.no proper tour guide,even every morning always new tourguide who has not enough knowledge of it.

8. Owner`s nephew who were there for smoking,drinking only not for taking care of guest.

9.in nutshell, if you want to spoil your holidays then only book your trip with Gem.otherwise it will be totally scrude,trust me.

Load More Reviews..
Please rate your experience
Add Review
Review Guidelines
Share with friends
Review Upload in Progress
Review Upload in Progress

Business Information

Gem Tours & Travels Pvt Ltd in Grant Road, Mumbai

Gem Tours & Travels Pvt Ltd in Mumbai is one of the leading businesses in the Travel Agents. Also known for Travel Agents, Tour Operators and much more. Find Address, Contact Number, Reviews & Ratings, Photos, Maps of Gem Tours & Travels Pvt Ltd, Mumbai.

Exploring new places is on everyone's bucket list. However, many people find it difficult in choosing the right destination or preparing the right itinerary. This is where Travel Agents come to our rescue. A travel agent's main responsibility is to assist clients in making travel arrangements, which may involve hotel reservations, sightseeing, ticket booking, restaurant recommendation, etc.

If you are seeking help with your travel plans to your dream destination, we recommend you to contact Gem Tours & Travels Pvt Ltd in Grant Road, Mumbai

Location and Overview:

Established in the year 1981, Gem Tours & Travels Pvt Ltd in Grant Road, Mumbai is a top player in the category Travel Agents in the Mumbai. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Mumbai. Over the course of its journey, this business has established a firm foothold in it’s industry. The belief that customer satisfaction is as important as their products and services, have helped this establishment garner a vast base of customers, which continues to grow by the day. This business employs individuals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and larger goals of the company. In the near future, this business aims to expand its line of products and services and cater to a larger client base. In Mumbai, this establishment occupies a prominent location in Grant Road. It is an effortless task in commuting to this establishment as there are various modes of transport readily available. It is at Hughes Road, Opposite Dharam Palace, Chowpatty, which makes it easy for first-time visitors in locating this establishment. It is known to provide top service in the following categories: Travel Agents, Tour Operators.

Products and Services offered:

Gem Tours & Travels Pvt Ltd in Grant Road has a wide range of products and / or services to cater to the varied requirements of their customers. The staff at this establishment are courteous and prompt at providing any assistance. They readily answer any queries or questions that you may have. Pay for the product or service with ease by using any of the available modes of payment, such as Cash, Master Card, Visa Card, Debit Cards, Cheques, Credit Card. This establishment is functional from 10:00 - 19:00.

Please scroll to the top for the address and contact details of Gem Tours & Travels Pvt Ltd at Grant Road, Mumbai.

Frequently Asked Question

1. Do travel agents help in making flight reservations?

Yes, travel agents help their clients in making flight reservations. They will help you book a seat as per your budget. To know more contact Gem Tours & Travels Pvt Ltd and discuss the same in detail.

2. Do travel agents offer travel packages?

Yes, travel agents offer various travel packages to their clients. These packages will vary based on destination.

3. Can travel agents help me make all travel expenses in my budget?

To make their client’s vacation/travel smooth, a travel agent evaluates their budget and accordingly helps to customise travel packages for them.

4. Does Gem Tours & Travels Pvt Ltd help create an itinerary for the trip?

Yes, many travel agents will prepare an itinerary for your travel trip and make reservations based on that.

5. Where is the Gem Tours & Travels Pvt Ltd in Grant Road office located?

The Gem Tours & Travels Pvt Ltd in Grant Road office is located Opposite Dharam Palace, Chowpatty.

6. What are the business hours of Gem Tours & Travels Pvt Ltd in Mumbai?

The business hours of Gem Tours & Travels Pvt Ltd in Mumbai are Monday:- 10:00 am - 7:00 pm, Tuesday:- 10:00 am - 7:00 pm, Wednesday:- 10:00 am - 7:00 pm, thu:- 10:00 am - 7:00 pm, Friday:- 10:00 am - 7:00 pm, Saturday:- 10:00 am - 7:00 pm, Sunday:- Closed.

7. How effective are the services of Gem Tours & Travels Pvt Ltd?

Having received the customer rating of 3.6, Gem Tours & Travels Pvt Ltd has become a well-known company ranking high in Travel Agents in Mumbai.


X

"JD Trusted"

"JD Trusted Stamp" indicates that the identity & information of the vendors/services, viz., name, address, contact details, business name has been verified on best effort basis, as existing, based on the documents/information furnished by the vendors/service providers. "JD Trusted Stamp" are also allocated to the vendors/service providers considering user's reviews/ratings or any other criteria.

Just Dial strongly recommends to its users/callers to verify all relevant details of vendors/services before availing any products/services from them. Just Dial does not implicitly or explicitly endorse any product/s or services provided by the vendors/service providers.

X
Send Enquiry By Email

Gem Tours & Travels Pvt Ltd

* Denotes mandatory fields.

X
Send Enquiry By Email

Thank you, your enquiry has been sent.

X
X
X

You have reached your maximum limit of attempts for the day.

We are therefore unable to send any SMS on the mobile number provided by you.

X

Hi ,

Thank you for using Justdial.com

Your details have also been forwarded to concerned Listings.

X
Select what you are looking for
  • Travel Agents
  • Tour Operators
Thank you for using Justdial.com Your details have also been forwarded to concerned Listings.
Be Smart, Buy Smart Fill this form and get best deals

 

Your requirement is sent to the selected relevant businesses/ service providers
You choose whatever suits you best
Contact Info is sent to you by SMS/Email
X
Upload Photos of Gem Tours & Travels Pvt Ltd

Only JPG, GIF, PNG files are allowed,
Maximum file size of 10 MB.

X Thanks for sharing with us!

X
Report Abuse!

X
Help us improve this listing

X
Edit Listing

X
Edit Listing Verification

(The verification SMS/Email will be sent on the Mobile number or Email id registered with Justdial)

X
Manage Campaign Verification

(The verification SMS/Email will be sent on the Mobile number or Email id registered with Justdial)

X
Add/Edit Deal Verification

(The verification SMS/Email will be sent on the Mobile number or Email id registered with Justdial)

Report an Error
What's Wrong ? Phone Number Address This Place has Closed Down
X
Thank you for your inputs.
X

What is Just Dial Verified?

"Just Dial/JD verified" means, the information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with Just Dial. This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer E-Registration Form. 

We strongly recommend our Users/callers to exercise their discretion & due diligence about all relevant aspects prior to availing any products/services. Please note that Just Dial does not implicitly or explicitly endorse any product/s or services provided by advertisers/service providers.

For more details please refer to terms and conditions.

X

Get information by SMS/Email
Enter the details below and click on SEND

+91
(Only India Numbers.SMS to Mobile is FREE)

X

Verification

We have sent you a Verification Code by SMS.

For your rating/review to be considered, please enter the code here.

Did not receive the verification code? To resend the same on your mobile phone - Click Here

X

Review/Rating

You have reached your maximum limit of attempts for the day.

X

Rating & Review

Thank You for the rating/review. All submitted content will be the sole property of justdial.com and may be used, edited or rejected at Just Dial's sole discretion.

X

Review/Rating

You have already rated this

X

Review/Rating

You have exceeded your maximum limit of rating for last three hours.

X

Thank you for your rating/review.

Your rating/review will be under moderation as you have not verified your mobile number.

All submitted content will be the sole property of justdial.com and may be used, edited or rejected at Just Dial's sole discretion.

X Content Uploading

Authentication

For your own business interest we require you to confirm that you own this listing by entering the verification code.

Enter Reason and then click to get Verification Code

(The verification SMS/Email will be sent on the mobile number or Email id registered with justdial)

X Also Listed In
Travel Agents Tour Operators
X Just Dial Rating Guidelines
Rate your very own experience and help us serve you better !!! By taking a few moments to rate local businesses, services, and destinations, you're helping friends, neighbors, and visitors find the best places to eat, shop, get stuff done, and enjoy themselves. By submitting your rating, you agree that Justdial may include your rating in its Justdial website and publicly post your comments. You may submit only one rating per local listing. Justdial reserves the right to refuse or remove any rating that does not comply with the below Guidelines or the Justdial Terms of Service. Justdial is not responsible or liable in any way for ratings posted by its users.
Guidelines to rate a listing

Be frank and honest. Tell us how you really feel and why. Useful ratings are detailed and specific, and give the readers a feel of your experience.

Think what information you want when you ask a friend or co-worker to recommend you a restaurant, a service, an activity, or a business.

Here are some questions you might want to answer in your rating:

Were you satisfied with the overall experience? Would you want to experience it again?

Do you believe this store/service was better as compared to other similar businesses that you have experienced earlier? Do you think you got value for your money?

Do you believe the whole experience was special? Did you have to compromise in any way? If yes, was it worth it?

Would you recommend this service to others?

Try to present facts and keep it objective. Was your pizza hot? Were the wraps fresh?

Keep it short & sweet. Write short sentences that stick to the point and focus on your experience. The recommended length for a local review is from 100 to 250 words.

Please

Do not spoil it for others. Do not abuse the service. Ratings should not harass, abuse, or threaten someone personal safety or property, make false statements, defame, impersonate anyone, contain profanity, be sexually explicit, illegal or otherwise objectionable content, as determined by Justdial in its sole discretion.

Do not post personal information. Never assume that you are completely anonymous and cannot be identified by your posts. Rating should not include personal information, such as email addresses, mailing addresses, phone numbers or credit card numbers belonging to you or others.

Do not post multiple or commercial ratings. Ratings should not include posts that have spam, commercial or advertising content or links.

Do not imitate or copy others' trademarks or material. Ratings should include your own, original thoughts. We want to hear from you!

How does the rating system work?

The rating a business or service receives is determined by the average rating it gets from all who have rated it. Ratings are based on a scale of 1 to 5 stars:

Excellent Very Good Good Average Poor

X
X
Gem Tours & Travels Pvt Ltd - Services Offered
X

Thank you for your rating/review.

All submitted content will be the sole property of justdial.com and may be used, edited or rejected at Just Dial's sole discretion.



X

Register with Justdial

To register with justdial.com enter the password of your choice.

Benefits Of Registration

Tag your friends on Justdial and share reviews on various places visited by you

Send yourself free SMS/Email of any business listed with Justdial on one click

Benefit through 53 million reviews on business across the country

X

Register with Justdial

To register with justdial.com enter the password of your choice.

Benefits Of Registration

Tag your friends on Justdial and share reviews on various places visited by you

Send yourself free SMS/Email of any business listed with Justdial on one click

Benefit through 53 million reviews on business across the country

X Share With Friends
X

Share Information by Email
Enter your friend details below and click on SEND


X

Share Information by SMS
Enter your friend details below and click on SEND

+91

X

Mobile Verification

We have sent you a Verification Code by SMS.

Please enter the verification code in the box below and click SEND to share listing with your friends

Did not receive the verification code? To resend the same on your mobile phone -



X
Share With Friends

X

To submit your ratings, please provide the following information

+91 * denotes mandatory fields

X

Verification

We have sent you a Verification Code by SMS.

For your rating/review to be considered, please enter the code here.

Did not receive the verification code? To resend the same on your mobile phone - Click Here

X

Rating & Review

Thank You for the rating/review. All submitted content will be the sole property of justdial.com and may be used, edited or rejected at Just Dial's sole discretion.

X
Are you the owner of this business?
X

Please enter your Name / Mobile Number below to get the Verification code.

X

Verification

We have sent you a Verification Code by SMS.

For your Enquiry to be considered, please enter the code here.

Did not receive the verification code? To resend the same on your mobile phone - Click Here

X

We have sent you the verification on the following number

Enter the Verification below

X

Thank you, your mobile number has been verified successfully

Proceed to upload photos
X

This number is blocked from availing this service.
To know the reasons please write to rusers@justdial.com

X
Help us improve this listing
Report as inaccurate Edit / Modify this business Report abuse Remove My Listing
X Mobile Verification

Enter the verification code sent on your mobile number "" and click on SEND

X

Please select from the areas listed below

X Unable to process your request

X Contact Information Of  Gem Tours & Travels Pvt Ltd , , , ,

54, Ground Floor, Mani Bhuvan, Hughes Road, Grant Road, Mumbai - 400007, Opposite Dharam Palace, Chowpatty

www.gemtravels.com

Gem Tours & Travels Pvt Ltd,

54, Ground Floor, Mani Bhuvan, Hughes Road, Grant Road, Mumbai - 400007, Opposite Dharam Palace, Cho...
x
X

Please enter your mobile Number below to get the verification code.

+91

X

Mobile Verification

Please enter the verification code in the box below and click verify.

Re-Send Verification Code

X

Please enter your mobile Number below to get the verification code.

+91

X

Mobile Verification

Please enter the verification code in the box below and click verify.

Re-Send Verification Code

X
CONTINUE WITH
X
CONTINUE WITH
X
All Prices
    ^M
Profile
Service & Amenities
    Amenities
  • Online Appointments
  • Crowd
  • LGBT+ Friendly
Switching Profile...
x
Profile Information
You are now logged in as Vendor ...
X

Critics Rating

Critics rating is an average of top 5 media critics of
the country

X

JD User Ratings

Ratings are given by users of Justdial.com based on their personal experience about the movie

X
X
X
X
X
X
X

Are you sure you want to delete this Rating / Review.

You can also EDIT the same.

X

Your Rating/Review for has been deleted.