3.5

207 Ratings

Mahidharpura, Surat

Open until 5:00 pm

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Key Insights

What users liked

One user mentioned that the GPO building is spacious and has multiple counters for different types of postal and financial work.
Some reviews mentioned that the postal services have become more reliable in recent years.
A user appreciated the availability of online payments for policy and PPF accounts.

What can be improved

Many customers complained about the poor customer service, such as staff not picking up phone calls, avoiding giving approvals, or not attempting delivery.
Some reviews mentioned that there are long queues and wait times at the post office.
A few users complained about technical issues with machines or devices used by the post office, such as fingerprint scanners or payment scanners.

*BETA VERSION - Likes and suggested improvements are based on the reviews across the web

3.5

207 Ratings

Jd rating index based on 207 ratings across the web

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