Some customers appreciated IDFC First Bank's nationwide presence and operations in retail banking, wholesale banking, and other banking segments.
Fastag service by IDFC First Bank was praised by some customers for its convenience during highway journeys.
A few customers praised the efficiency of IDFC First Bank's car loan process and their repayment plans.
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What can be improved
Many customers complained about poor customer service, unresponsive staff, delayed transactions, and slow app performance.
Some customers mentioned fraudulent activities, unethical behavior while handling complaints, and hidden charges deducted from their accounts without permission.
*BETA VERSION - Likes and suggested improvements are based on the reviews across the web