Disclaimer

The following purchase policies are designed to ensure your understanding of movie tickets booking. If you have any questions about the information below, please contact us on movies@justdial.com or 8888888888 .

Currency

All ticket prices for events that occur in India are stated in Indian Rupees.

Payment Methods

Vendor accepts Visa, MasterCard,American Express, select Debit Cards and Net Banking.

Who You Are Buying From

Vendor acts as agent to those who are promoting or otherwise providing the events for which you purchase tickets, ("Event Promoters") and also for /Multiplexes/Theatres/Movie halls ("Cinemas"). Vendor shall act as a facilitator of the transaction and shall collect payments for the Event Promoters and Cinemas.

Pricing and Availability

Vendor sells tickets on behalf of Event Promoters and Cinemas, which means Vendor does not set the ticket prices or determine seating locations and therefore does not control the inventory or its availability. Tickets are generally sold through several distribution points, including online, Phone Centers, Retail Locations and box offices. Most distribution points generally access the same ticketing system and inventory.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Vendor Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Vendor will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Convenience Charges and Order Processing Fees

Tickets purchased are subject to a per ticket non-refundable convenience charge per order processing fee. However, if any offer or promotion is availed through the website to book tickets then an offer charge shall be charged. Payment Gateway Charges and Taxes as applicable.

Number of Tickets Per Customer or "Ticket Limits"

On purchasing tickets, you are limited to a specified number of tickets for each event/movie (also known as a "ticket limit"). This ticket limit is posted during the purchase process and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.

AGE LIMIT

Children aged 3 years and above will require a separate ticket.

Refunds and Exchanges

Before purchasing tickets, carefully review your booking details. Vendor prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Cancelled and Postponed Events/Shows

If an event/movie is canceled, and you purchased your ticket then Vendor will automatically issue you a refund to the credit card that you used to purchase that ticket, unless that ticket was subsequently sold using Vendor distribution medium and the holder of the ticket will not be able to physically present it for a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Please email to Vendor at movies@justdial.com for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your account number so we can expedite your refund if applicable.

Billing Information Verification

Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, vendor receives incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, Vendor customer service will attempt to contact you, using the information provided at the time of purchase. If Vendor is unable to reach you after its initial attempt, Vendor may cancel your order and may sell your tickets to another customer.

Delivery

Vendor offers multiple delivery options. The options may vary from for different events/movies. Currently the following delivery options are available:

• Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the ticket counter to get a physical ticket.
• SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get a physical ticket.

Customer Identification/Authentication

In all the cases you will need to produce the credit/debit card used to purchase the tickets for picking up the tickets at the venue. In case the credit/debit card user is not picking up the tickets, an authorization with the photocopy of this credit/debit card signed by the credit/debit card holder need to be produced at the time of picking up the tickets. Please note that signature on the card must match the signature used for authorization. Physical Tickets will be delivered to your address confirmed on the website.

Censor Requirements

Please check the censor warning before buying the tickets. Children below the age of 18 will not be allowed entry for an {A} rated movie.

Pricing and Other Errors

If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then Vendor will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other Vendor operated system.

Multiple Browser Windows

When ordering tickets online , please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.

License; Ejection and Cancellation; No Redemption Value

Event Promoters and Cinemas reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with designated rules. Breach of terms or rules will terminate your license to attend the event without refund.

Recording, Transmission and Exhibition

You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event/movie. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to Vendor and the Event Promoters(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. In conformance with some local requirements alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers of any kind may not be brought into the premises.

You Are Subject to Search

You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.

Customer Care

If you need help regarding your order or any other issue, the best in the company is available. Vendor guarantee a response time of one working day and you can reach Vendor's customer service department at movies@justdial.com or 8888888888 .

Promotion Message

You agree that Justdial will contact you from time to time for our promotion messages and will keep you updated on the latest in entertainment, offers and much more